Welcome to our online support service. We hope to provide a platform for questions asked and answered by actual nebuliser users. Questions such as how to choose and get the best out of your nebuliser.

We encourage you to post or ask any product related comments and ideas but please avoid any profanity or leaving your personal contact information such as email or phone numbers.

We look forward to hearing from you and will help where we can.

Wednesday 12 October 2011

Nebuliser Blog. One Year On

Its nearly a year since we started this Evergreen Nebuliser blog and judging by our user statistics and your comments both on the blog and over the phone many of you are finding it very useful.

We are really pleased it is having such a positive effect and helping to clear up some of the confusion and misunderstanding that surround nebulisers and their related products, as well as giving some of you the confidence to step out and find a whole new independent way of life.

Our Kindred Spirits have also proved very popular. 
Having been in the nebuliser business for over twenty years as well as having lots of experience working with and within the NHS we occasionally forget that for some people being diagnosed with a new medical condition can be isolating and frightening. We have long been aware that there is a wealth of information available for you to access for any number of medical conditions but for some of you it has come as a life line to realise that there are independent organisations just waiting to help.

And of course its not all one way. If we can assist you to buy the right nebuliser or product to suit your individual needs  then we have a happy customer. Customer relations have always been important to our business and will continue to be so. We in turn would like to thank our suppliers for their support in helping us to help you.

But mainly and most importantly we would like to thank you for all your feedback.

As customers you are the ones who use our products day in day out and your opinion of their benefits and performance is always valued. It is that knowledge and experience that we take on board and use to assist our new customers. You help us to continually reassess each product, revising our catalogue where necessary and on a lighter note is also always lovely to hear your stories, ditties and general out and about chat, so thank you again for keeping in touch.

If you need to talk to us at all, be it to review a product, share an experience or ask advice, we are here to listen and for those of you to shy to post below as always you can email or call us on 01942 701210.

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