Welcome to our online support service. We hope to provide a platform for questions asked and answered by actual nebuliser users. Questions such as how to choose and get the best out of your nebuliser.

We encourage you to post or ask any product related comments and ideas but please avoid any profanity or leaving your personal contact information such as email or phone numbers.

We look forward to hearing from you and will help where we can.

Tuesday, 26 January 2016

Vaporiser heads, baffles and bows

Whatever the name you give to that small umbrella shaped piece of plastic that fits into your nebuliser medication chamber it won’t mist without it. 
We get many calls from those of you who have lost the “middle part” of your medication chamber and apart from the Omron C900 most compressor nebulisers have one. It's the part that does all the work, turning your liquid medication into a mist, and would have been there when you purchased your nebuliser. You can just see the blue one sitting in the Omron C28 VVT kit 

Our nebuliser spares and accessories are listed HERE by manufacturer and model type and you can find general cleaning guidelines HERE, trouble shooting HERE. And if you’re still unsure you can always call us on 01942 701210 or email HERE. Lastly, apologies if we tell you to “put a knot in it “ its not that we don’t appreciate your call its just the best way to ensure the elastic stays in your face mask. 

Sunday, 24 January 2016

Portaneb accessories are still available

As you are all becoming aware, the Portaneb was replaced in spring 2014 with the Innospire Deluxe and you can view and purchase that range by clicking HERE.

The Portaneb was trusted by many of you and if not in use everyday then it was dragged out of a wardrobe every winter. Accessories are still available and the sidestream chamber, duratube, face mask, mouthpiece and filters can all be found by clicking HERE. They do need changing regularly if you want your Portaneb to continue giving the you the best therapy it can.

And for those of you who haven't a clue what we're talking about the picture below, although maybe not yet an iconic image, does bring a feeling of affection for many.

Monday, 18 January 2016

Searching for a Portaneb nebuliser?

Are you searching for a Portaneb Sidestream or a Portaneb Ventstream ? Then take a look at what's been happening HERE

Philips Respironics as they are now known upgraded the trusty Portaneb in the spring of 2014 to the Innospire Deluxe and it's proving very popular. It still uses Sidestream accessories which are listed HERE only the filters are different but if you scroll down the page we still have Portaneb filters listed under Portaneb accessories.

Whether your Portaneb is a Medic Aid, Profile or Respironics they all now come under the heading of Philips Respironics and if its getting a little tired and you're looking to up date your nebuliser, then you can still have the same quality and confidence in the Innospire Range

And if you're still not sure you can email HERE or call us on 01942 701210 Hope this helps.

Thursday, 14 January 2016

New Year New You?

One New Year resolution often heard at this time of year is to eat well, exercise more and stay as healthy as possible, which isn't always easy when the minute January hits we all start to suffer seasonal coughs colds and sniffles. As we have posted often before a nebuliser isn't always the answer. It is a medical device and the medicine required for it, is only available in the UK on prescription. To find out more click HERE

Complimentary therapists do recommend nebulisers from time to time, however we don't have the knowledge base or expertise to discuss a suggested therapy but if you have sourced reputable advice we can help you choose which nebuliser would suit you HERE

There are many types of complimentary or alternative treatments not all of which involve nebulisation. 
NHS Choices have some useful advice which you can read HERE and our useful links have pages of sensible advice to help you deal with your particular symptoms which are personal to you. 
Feedback from customers tells us that many of you are searching for alternative solutions that can will help with general well being when taken alongside your prescription medication. There is lots of information around on these PAGES are one or two people we have met along the way. 

Tuesday, 12 January 2016

New Year New Nebuliser New You

So, its the start of 2016 and most of you will be full of New Year Resolutions. We have one or two including aiming to keep you as updated as possible through this blog and to continue to provide you with the best possible nebuliser service and advice available.
We can do this by keeping in touch with our manufacturers who, as always, support us so we in turn can support you.
Philips Respironics

Customer experience is also important to us and much of the advice we feed back to manufacturers and new customers comes from you, wether its on HERE or over the phone. What you have to say matters and if there is a different way of approaching a problem, coping with a symptom or achieving the best results from a product we are happy to hear it and share. Feedback is always useful.

Our Kindred Spirits have web pages and forums which are full of independent tips hints and useful information too.
You can find them on the right hand side of this blog or contact them through our Useful Links page by clicking HERE

So, if you have just been diagnosed with a chest condition and recommended to purchase a nebuliser or 
mucus clearance device, looking to up date or upgrade an old one or simply trying to help a friend, then why not give us a call on 01942 701210 or drop us an email HERE With 26 years of own experience plus a wealth of customer and manufacturer support we may just be able to help.