Welcome to our online support service. We hope to provide a platform for questions asked and answered by actual nebuliser users. Questions such as how to choose and get the best out of your nebuliser.

We encourage you to post or ask any product related comments and ideas but please avoid any profanity or leaving your personal contact information such as email or phone numbers.

We look forward to hearing from you and will help where we can.

Monday, 12 December 2011

Nebuliser Accessories and Spares

With only limited posting days available it is good to see you are all stocking up on accessories and spares ready for the festive break. You can check out our full range by clicking HERE

Don’t forget a lot of major manufactures also take a well earned break at Christmas so now may be a good time to gather together all those useful contact numbers such as your G.P., asthma nurse, chest clinic and pharmacy.

For those of you on the last minute there is still a little time as the last posting date for first class is Tuesday 20th December but it is bound to be busy so it may be wise to act now.

You can call us on 01942 701210 or email if you are unsure as to what you may need and as always for independent advice don't forget there are always our useful links.

Tuesday, 22 November 2011

Exercising your airways

Its hard to avoid Christmas jingles and Christmas carols as everyone up and down the country gets swept along in the preparation for the festive season. So why try? Even if you have no great Dickensian holiday plans singing and humming are good for your health.

We have been singing Christmas Carols since Roman times and everyone has their favourite. Choirs and singing groups are increasingly popular and research is proving it can be beneficial for those of you struggling with many different medical conditions, and for those of you with respiratory problems it may help you learn to breathe more easily as singing warms the muscles up just as athletes warm up theirs.

A choir for patients with Chronic Obstructive Pulmonary Disease (COPD) has been set up by the The Sidney De Haan Research Centre for Arts and Health in Canterbury with the aim of improving the breathlessness associated with this condition and for the past couple of years Asthma UK has organised The Big Sing Song to raise funds and awareness. Breathe Easy and other groups up and down the country organise singing for breathing workshops and stories from the Cystic Fibrosis community should surely inspire us all.

It would appear from a survey  conducted by Asthma UK that we aren’t easily embarrassed to have a sing-a-long but for those of you who are why not hum a long? Even humming could possibly be beneficial to anyone who suffers from sinus problems and at this time of year when we are surrounded by coughs and colds and the winter blues why not add exercising your airways to your daily routine and join in with the celebrations?

Tuesday, 15 November 2011


COPD stands for chronic obstructive pulmonary disease. It is a term used for a number of conditions including chronic bronchitis and emphysema. COPD leads to damaged airways in your lungs, causing them to become narrower and making it harder for you to take air in and out. Symptoms range from a cough, phlegm or shortness of breath. Some people may only notice their symptoms in winter, or they might put them down to bronchitis or 'smoker’s cough'. 
The most common cause is smoking and by giving up you can reduce the chances of getting COPD or slow down its progress. Occupational factors, such as coal dust, and some inherited problems can also cause COPD. 
Although COPD cannot be ‘cured’ there are many treatments available to help ease your symptoms as well as ways to help yourself such as keeping an eye on your weight, eating a balanced diet and being as mobile as possible. 
The earlier you seek help the better and November 16th is World COPD Day
Organised by The World Heath Organisation, World COPD Day is a global effort to expand understanding raise awareness and advocate for better care for patients with COPD. In 2004 64 million people had the illness and WHO predicts that COPD will become the third leading cause of death worldwide by 2030.
But its not just global awareness. There are an estimated 3.7 million people in the UK with COPD yet only 900,000 people diagnosed with the disease and each year The British Lung Foundation focuses it campaigning around World COPD day. You can find out what events are happening in your local area HERE along with much more detailed information. You can even take a Breath Test on line. So if you have any concerns at all why not get in touch with them to find out more. You can also check out our other kindred spirits.
Treatment doesn’t always involve needing a nebuliser in fact there are many other treatments to explore first. But if and when that time comes then one size doesn't necessarily suit all. If we can be of assistance then please feel free to contact us. 

Wednesday, 9 November 2011

Portable Nebulisers.

Following a recent conversation, we would like to highlight to everyone that some hand held portable nebulisers may not prove to be always as robust as a mains only or a compressor type nebuliser. Hand held portable nebulisers can last and maintain optimum performance if kept for when you are out and about. For those of you with a busy lifestyle something slightly larger may be more suitable. To view our range of portable nebulisers click HERE

With winter approaching, even after taking all the usual precautions, details of which you can find HERE, some of you will be more at risk of catching seasonal coughs and colds etc. and you may find that you need to nebulise more often than perhaps you have in the past.

Now may be a good time to invest in a mains only nebuliser and this doesn’t necessarily mean you have to spend all the money you have set aside for that Christmas treat. There are several robust, great value,mains only models available which have proved very popular and reliable which can be found by clicking HERE

Who knows what lies ahead and a back up plan is always useful and don't forget to give your nebuliser its annual M.O.T. 
As ever if you wish to chat or need further information you can call us on 01942 701210, email or pop a comment below.

We would also like to take this opportunity to say thank you to our customer for their evaluation and feedback. We always appreciate your comments and acknowledge and recognise their value.

Monday, 31 October 2011

Be Prepared.

With the clocks going back and everyone preparing to batten down the hatches, the high street has for a while been gathering in Christmas stock alongside Halloween and Fireworks. Possibly a little early but as you have no doubt gathered from previous posts on this blog our motto for nebulisers is be prepared too.

Christmas cards can be a great way to help raise awareness whilst helping to raise money for your favoured charity. 

Why not choose some from those offered by our Kindred Spirits They have a wide range of festive designs and will spread a little Christmas cheer to.

Tuesday, 18 October 2011

Nebuliser MOT Spares and Accessories

It’s that time of year again.

With flu alerts, weather warnings, dark mornings and a general feeling that winter is well on its way, now would be a good time to give your nebuliser an MOT.

Has your nebuliser had its annual service? Some units need need to be serviced in order to provide you with an efficient therapy. You can call us on 01942 701210 or the manufacturer if you are not sure.

Have you changed the filters on your nebuliser. Your instruction manual will provide a guideline about how often this is required, common sense tells you that the more you nebulise the more frequently they will need to be changed.

If your unit has a rechargeable battery, discharge it and then recharge as per the instructions and remember never to store it unless it is fully charged.

And probably the most important thing to remember is to check your Spares and Accessories. Medication chambers, Air tubes, Drive lines, Masks and Mouthpieces are a vital part of any nebuliser and need to be cleaned, cared for and changed regularly. You can stock up by clicking HERE

We have had several calls recently from customers who have been using the same medication chambers for over two years. Although this adds up to value for money it can cause problems with repeated cross infection and after such a long time they are more than likely to stop functioning efficiently.

You can find a rough guideline to which type you may have, how to care for your accessories and how often they need changing HERE .

And if you find winter brings with it increasing problems with excess mucus or phlegm such as following a chest infection or even a cold, which can leave you suffering with sinusitis, then why not check out our Mucus Clearance Devices. These are products which require no medication and many of you find extremely beneficial.

HERE  you can find even more simple but brilliant tips to help you beat those winter blues.

Wednesday, 12 October 2011

Nebuliser Blog. One Year On

Its nearly a year since we started this Evergreen Nebuliser blog and judging by our user statistics and your comments both on the blog and over the phone many of you are finding it very useful.

We are really pleased it is having such a positive effect and helping to clear up some of the confusion and misunderstanding that surround nebulisers and their related products, as well as giving some of you the confidence to step out and find a whole new independent way of life.

Our Kindred Spirits have also proved very popular. 
Having been in the nebuliser business for over twenty years as well as having lots of experience working with and within the NHS we occasionally forget that for some people being diagnosed with a new medical condition can be isolating and frightening. We have long been aware that there is a wealth of information available for you to access for any number of medical conditions but for some of you it has come as a life line to realise that there are independent organisations just waiting to help.

And of course its not all one way. If we can assist you to buy the right nebuliser or product to suit your individual needs  then we have a happy customer. Customer relations have always been important to our business and will continue to be so. We in turn would like to thank our suppliers for their support in helping us to help you.

But mainly and most importantly we would like to thank you for all your feedback.

As customers you are the ones who use our products day in day out and your opinion of their benefits and performance is always valued. It is that knowledge and experience that we take on board and use to assist our new customers. You help us to continually reassess each product, revising our catalogue where necessary and on a lighter note is also always lovely to hear your stories, ditties and general out and about chat, so thank you again for keeping in touch.

If you need to talk to us at all, be it to review a product, share an experience or ask advice, we are here to listen and for those of you to shy to post below as always you can email or call us on 01942 701210.

Tuesday, 27 September 2011

Your Right to Challenge

Neil Churchill, Chief executive for Asthma UK, asks in his blog  "If you were unhappy with the quality of a local NHS service, would you want the right to challenge it?”

Apparently “One of the reforms the Government is considering is a Right to Challenge within the NHS. They envisage it could be used by patients to challenge poor quality. They also think it might be used by charities who think a service could be delivered more effectively.”

As a nation we used to have a reputation as a people who were slow to stand up for their rights. To encourage British shoppers to have confidence in getting a “better deal” the Office of Fair Trading launched a campaign way back in 2003 http://news.bbc.co.uk/1/hi/business/2682707.stm which according to the latest research seems to have done the trick and we are now more likely to complain than any of our European neighbours!

So just what can you do if you feel the NHS care or treatment you receive is not up to scratch?

We do already have an independent organisation whose purpose is to help you in many ways and they have representatives available in most hospitals as well as on line.

The Patient Advice and Liaison on Service.

They can help you, your family or your carer with health-related questions, help resolve concerns or problems when you’re using the NHS, and help you to get more involved in your own healthcare.

Asthma UK are aware from patient feedback and from NHS data that asthma care is quite variable. There is much good practice but also pockets where standards are poor and believe that a Right to Challenge could allow patients to demand improvements. They are asking if there was a Right to Challenge would you use it? Why not join the debate here

Tuesday, 20 September 2011

Big Up Your Chest?

 Asthma UK has a Facebook page for young people with asthma, full of multimedia information about asthma.It allows young people to share their experiences with their peers.

Around one in 12 people in the UK has asthma a large number of students with asthma will be starting university in September and October, which traditionally sees an increase in preventable hospital admissions among 16-24 year olds.

This struck a chord with us on several levels.

On a personal level we too waved goodbye to our daughter, who is an asthma sufferer, as she started out on her new exciting University career trusting she would be supported.

On a business level, as over the summer we do receive many calls from concerned parents whose children are starting at College or University as well as parents whose children are embarking on adventure holidays or a gap year.

And right here on the blog as Wendy's story reflects everything the Asthma UK project is about. It was during her time at University that her Asthma really “kicked off’’ and how when she was only 23 years old it had consequences she couldn’t have even begun to imagine.

So if you are a worried parent or a young person you can find lots of useful information on their Facebook page  http://www.facebook.com/bigupyourchest

Thankfully our daughter has remained happy and healthy. She attends for regular asthma checks and has established local links where she can drop in if she needs to seek help or advice and of course she still has us.

Hopefully many other young people who are about to embark on adventures will, by following its simple but effective advice, enjoy a smooth, happy healthy start to their new lives.

Good luck to them all.

Thursday, 1 September 2011

My nebuliser isn't working. Help.

What can you do if you think your nebuliser isn’t working?

The first obvious step is to try not to panic.

A nebuliser for home use is not really a complicated machine, but can at first be daunting if you are unfamiliar with it or short of breath. Ideally when you first purchased your nebuliser you would have spent a little time familiarising yourself with its operation and maintenance.

Begin by rereading your instruction manual and in particular run through the ‘trouble shooting guide.’ Some manufacturers are putting this information on line. 

Trouble shooting generally involves taking a systematic approach, checking each component from the mains plug through to the filter and accessories ensuring that each part is present, complete, and in clean working order. Things such as a dirty filter, residual medication in the chamber, a kink in the air tube or a missing component such as a vaporiser head or baffle can result in your medication not turning into a mist for you to breathe in. Problems such as these are easily solved and we recommend you always keep an adequate supply of replacement accessories.

Other questions to ask yourself are:

Am I using the correct accessories for my nebuliser?
Often when your ill and in and out of hospital it is easy to mix up which chamber, mask etc. matches which nebuliser as not all are compatible with all machines, and mismatched or worn out accessories can result in a poor output.

Is my nebuliser one which requires an annual service in order to maintain optimum output?
If your not sure you can call us or the manufacturer. There may be a service agent local to you.

Am I using the correct nebuliser and chamber for the medication I have been prescribed?
Therapy regimes change as research is constantly moving forward. If your medical practitioner prescribes a new medication you may find your old nebuliser is just not up to the job. There is lots of independent advice available and manufacturers are constantly updating their products to meet new requirements.

Are you thinking your nebuliser isn’t working properly when really you should be ringing your G.P.
Nebulisers can fail but as you are no doubt aware, anyone with a chest condition is vulnerable and your health can quickly deteriorate even after your nebuliser therapy

And finally if it is broken then think back, just how old is it? Is it still covered by its warranty? In which case speak to whoever you purchased it from or possibly the manufactures who may be happy to assist you directly. Many companies have excellent customer service departments and most nebulisers should have at least a 3 year warranty, but this can pass surprising quickly. Short term, many hospital authorities may have a unit you can loan but long term they are becoming and less available. You can contact your medical practitioner or seek independent advice as to just what the situation is where you are. If it is time to buy a new nebuliser then why not have a look round this blog as it provides lots of information to help guide you. Check out our website, send us an email, or simply give us a call on 01942 701210 as we are always happy to help.

Tuesday, 23 August 2011

NHS Nebuliser Providers

Many of you are fortunate in that you still have a mains only nebuliser provided by the NHS.

Recently though you have been telling us that with the current changes in the NHS you are struggling to keep up with the day to day details of just who is now responsible for the provision and maintenance of your unit. Where once it was your local Primary Care Trust it is now the Acute Hospital team and visa versa, and where access was local for servicing and replacement parts you now have to travel a greater distance, and in some cases during this period of transition no one is quite sure just who you can turn to.

As with everything new it is bound to take a while to settle down. On a local level why not try asking PALSPatient Advice and Liaison Services, to help you wade through the minefield? They have many offices throughout the country as well as online support.

“The NHS employs over a million staff in thousands of locations. It is a large and complex organisation providing a broad range of services. It is not surprising that sometimes you or a loved one may feel bewildered or concerned when using the NHS. And this can be at times when you are feeling at your most vulnerable and anxious.

So, what should you do if you want on the spot help when using the health service? The NHS expects all members of staff to listen and respond to you to the best of their ability. But sometimes you may wish to talk to someone employed especially to help you. The Patient Advice and Liaison Service, known as PALS, has been introduced to ensure that the NHS listens to patients, their relatives, carers and friends, answers their questions and resolves their concerns as quickly as possible.”

Have you considered buying your own nebuliser?
You can view our extensive range by clicking HERE

There are many reasons why some of you prefer to buy your own and many questions for you to consider before you do. Your nurse or health professional may be able to guide you and there are lots of other independent voices just waiting to help. You could choose a nebuliser you are already familiar with or one which will enhance your lifestyle. Some units come complete with everything (apart from the medication) you may need for a whole year, where as others are perfect for those of you who only nebulise occasionally.

On the flip side we do speak to many NHS nebuliser providers and if it’s any consolation it’s as much a headache for them as for you. If you aren’t in a position where purchasing your own is an option, hang on in there, everyone is trying to resolve the issues as quickly as possible, and don’t be afraid to ask for help or advice, you can call us on 01942 701210 or email HERE. For independent advice click HERE. 

Thursday, 11 August 2011

Need a nebuliser for occasional use? The C801 is now the C803

By now we all know that with nebulisers one size doesn't necessarily suit all.. There are many different reasons why you may be short of breath and many treatment and therapy regimes prescribed. So what about those of you on who really only nebulise occasionally but still want to be active and continue your daily life as near normal as possible?

One solution has always been the Omron MicroAir, especially since Omron made big reductions to their initial launch price as the unit became more and more popular. 

Omron have updated the C801 to the C803. To take a look, click HERE

Their new C803 is economical and versatile. Weighing in at only 180 grams, when coupled with their VVT technology it is still capable of driving your medication down to your lower airways where its needed. It has a dual voltage capability.

Although we wouldn’t suggest this nebuliser for frequent, general, daily use, it provides the perfect answer for those of you who only need to nebulise every now and then. And because it is small enough to fit on your bedside table, it’s quieter operation would make it ideal for use during the early hours. The Omron C803 is competitively priced and therefore would also provide peace of mind as a secondary or emergency back up model.

For those of you with a complex therapeutic regime, sorry, but this isn’t for you but don’t be put off there are many other options available which you can see by clicking HERE

And as always if you wish to chat about this quirky new addition to the Omron range or need help finding a nebuliser to match your individual needs, please give us a call on 01942 701210 or email us here. We are always happy to help.

Wednesday, 27 July 2011

Portable nebulisers, why so fiddly?

We had a couple of computer technological hitches recently which served to remind us just how some of you feel when confronted by the small portable nebulisers.

All those elements we take for granted, mesh cap technology, lithium battery, dual voltage, not to mention all those leads, wires and tiny buttons. Words and practices that after a while have just become second nature for us just as checking your mirror or changing gear when you drive may be for you.

So if you are thinking of investing in a small portable travel nebuliser don’t be put off. Over the years we have had feedback from so many customers who, with advice on which nebuliser would be most suitable for their needs, a small amount of patient explanation regarding assembly and care and a little practice before setting out, have discovered a whole new lease of life or added an extra dimension to their day.

If you are thinking that small portable nebulisers are a little fiddly? Are they are worth investing the money and possibly the time needed to become familiar? I can assure you that for very many of our customers the overwhelming answer is YES and with a little patience operating a portable nebuliser can become as easy as operating your mains nebuliser. 

So why not begin today? Give us a call on 01942 701210 or email HERE. We are here to answer your questions whatever they may be and to provide you with as much support as needed to help you on your way. Or you can view our portable nebuliser range by clicking HERE

Wednesday, 20 July 2011

Good News Week

Despite the weather trying to dampen our spirits this has to be seen as good news and,

We would like to take this opportunity to congratulate The British Lung Foundation and Asthma U.K., who have both this week been celebrating victory, with the welcomed  announcement of the Governments, National Outcomes Strategy to tackle Chronic Obstructive Pulmonary Disease (COPD) and Asthma, which hopefully in the future has the potential to halve hospital admissions from these medical conditions.

They have both been campaigning for many years to get the COPD and Asthma Outcomes Strategy published.

Every seven minutes someone with asthma is admitted to hospital, and asthma costs the NHS more than £1billion per year and BLF research shows that there are 3.7 million people suffering with COPD which is the second highest reason for emergency hospital admission across the country. Eight million people across the UK. suffer with lung disease.

The National Outcomes Strategy for Chronic Obstructive Pulmonary Disease (COPD) and Asthma in England recommends that patients should have a prompt and accurate diagnosis, standardised care across the country, shared decision-making regarding their treatment and the ongoing support to manage their condition themselves.

There is still a great deal to do to make sure that patients receive the improved outcomes set out in this strategy especially at a time of budget cuts but maybe the sun is starting to come out after all.

To read further about this announcement or to support the organisations campaigning on your behalf follow the links below:

Thursday, 14 July 2011

Nebuliser Spares and Accessories

Back in spring it became apparent that many of you were making travel plans. For some of you it was a day at the beach, for others an exotic adventure. Well if your chance for a getaway has finally arrived this is just a quick reminder to double check you have everything you need, which amongst the thousands of other items should include an ample supply of your medication and sufficient spares and accessories if you’re taking your nebuliser. Click HERE to stock up.

We wish all our customers a happy and healthy holiday wherever you have chosen to travel and for those of you caught out at the last minute, don’t forget we can post or courier to any UK address if you are holidaying over here so no need to panic, you can call us on 01942 701210 or get in touch via email.

Monday, 11 July 2011

Nebuliser News Blog

What is a blog?

A Blog can be a personal diary. A daily pulpit. A collaborative space. A political soapbox. A breaking-news outlet. A collection of links. Your own private thoughts. Memos to the world.
A blog is whatever you want it to be. There are millions of them, in all shapes and sizes, and there are no real rules.

With the Evergreen blog we aim provide a little of all of the above. Primarily related to nebulisers but also keeping you up to date with news from our kindred spirits who can help you to access the independent advice you need on all respiratory conditions.

We welcome any input from you personally, be it a reflection of how your chest condition affects your life, a link to a a blog, forum or website you feel will be of interest to others or just a charming little ditty.

We strive, through our many links, to bring resources together which will help you move forward. Hints and tips ranging from choosing the right nebuliser for you or your family member, understanding just what is available and what you can expect from each unit, to the care and maintenance.

By linking together the information surrounding nebulisers as well as exploding a few myths we hope to help you achieve the best therapy possible and at the same time enable you to continue to live your life as independently as possible.

In gathering together news from manufactures, evidence based research as well as your own personal experiences, our ambition is to present well rounded, factual and practical information which enables you to make an informed choice when purchasing your nebuliser.

In simple terms, a blog is a website, where you write stuff on an ongoing basis. We hope you find the stuff we write useful and beneficial If you feel you have any hints tips or ideas that can help people along the way please feel free to join in.